Apertura Futura: Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Blairsville (GA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Job summary

An established insurance agency in Blairsville, GA, seeks an entry-level team member to enhance customer experiences. The role involves managing inquiries, maintaining records, and assisting in customer retention strategies. Ideal candidates will possess strong communication and problem-solving skills, have a background in customer service, and be prepared to obtain an insurance license. The position offers a competitive salary, benefits such as 401(k) matching, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.
• Must obtain an insurance license.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with departments to ensure satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Insurance license

Education

Insurance license

Job description

Role Description

As a team member with Jeff Davis State Farm, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with team members, and anticipating the needs of our current and soon-to-be customers.

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Must obtain an insurance license.

Mission

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In GA And Help Customers With Their Insurance And Financial Services Needs, Including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Other

Industries

• Insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.