Apertura Futura: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Lake Park (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary

Growth potential

Job summary

A reputable insurance agency in Lake Park, Florida is seeking a Customer Service Representative to join their winning team. This role focuses on establishing relationships, providing exceptional customer service, and marketing insurance and financial products. The ideal candidate should possess strong interpersonal and communication skills, be self-motivated, and have a customer service orientation. This position offers growth potential and a supportive team environment.

Qualifications

• Interest in marketing products based on customer needs.
• Excellent interpersonal skills.
• Ability to learn computer functions and experience with Windows.
• Ability to conduct effective interviews.
• Proactive problem solver.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt and accurate customer service.
• Develop leads and market products and services.
• Meet marketing goals with the agent.
• Maintain a strong work ethic.

Skills

Customer service orientation

Communication skills

Detail-oriented

Self-motivated

Organizational skills

Bilingual (French preferred)

Ability to multi-task

Education

High school diploma or equivalent

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

2 years ago Be among the first 25 applicants

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive:

• Salary
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to conduct interviews in the office and in customer’s home or business
• Ability to assess customer needs and conduct effective interviews
• Ability to effectively relate to a customer
• Bilingual - French preferred

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you’re willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Juan Williams - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Health Insurance, and Renters Insurance.
• Our office is located in the city of Lake Park, Fl.
• Our office is open M-F, 9-5 and Saturdays by appointment.
• I have been a State Farm agent since 1989.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a proud graduate of F.A.U.
• We currently have 6 team members at our agency.
• We have 30 years of combined insurance experience in our office.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, and National Quality Award
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.