Furniture Sales Associate & Design Consultant

La-Z-Boy; Kansas City (MO); In loco; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training pay

Uncapped commissions

Descrizione del lavoro

La-Z-Boy Incorporated is seeking a sales-focused associate to join our dynamic team. Earn an hourly base with UNCAPPED commissions and a path toward generous earnings while you develop product knowledge and design skills. Train at $15 per hour for 2-6 weeks, then leverage a proven selling process to help customers select furniture and design solutions.

High-energy, customer‑driven individuals thrive here. You will contribute to store goals, promote design programs, and build lasting

Competenze

• High School Diploma or equivalent required.
• Previous selling experience and ability to close a sale strongly preferred.
• Excellent communication, customer service skills, and organizational skills.
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence.
• Demonstrated persuasion and negotiation skills.
• Ability to effectively manage time and conflicting priorities.
• Ability to work evenings, weekends and holidays as required.
• Initiative to meet assigned goals, missions and objectives and motivated to achieve more.

Mansioni

• Drives Sales
• Contribute to store sales goals by selling furniture, accessories and services offered by La‑Z‑Boy
• Promote the Design program & assist the Designer to achieve established Design program sales goals
• Consistently execute the La‑Z‑Boy selling process and strive to provide a favorable experience to all customers.
• Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‑up, after sale service and continuing contact with all previous and potential customers
• Maximize store promotions, marketing initiatives, and grassroots programs
• Maintain strong knowledge of the features and benefits of existing and new product lines
• Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.
• Execute and champion the Design process following the established company guidelines
• Responsible for supporting design related functions in the store
• Provide the highest level of customer service to all current and future customers
• Ensure that each La‑Z‑Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process
• Effectively use Podium to ensure customer satisfaction and future follow‑up
• Make sound business decisions to deliver customer satisfaction and promote team environment
• Provide support by being responsive to incoming phone calls and emails
• Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience
• Maintain a positive working relationship with all store employees
• Assist to train, coach and develop new peers on La‑Z‑Boy product knowledge and selling process/skills to achieve store sales goals
• Help promote and champion a culture of sales and service
• Assist with maintenance of the overall visual appearance of store, reporting accuracy and cleanliness

Conoscenze

Customer service

Sales experience

Communication

Interpersonal skills

Time management

Teamwork

Flexibility

Closing sales

Formazione

High School Diploma or equivalent

Strumenti

Podium

Descrizione del lavoro

La-Z-Boy Incorporated is seeking a sales-focused associate to join our dynamic team. Earn an hourly base with UNCAPPED commissions and a path toward generous earnings while you develop product knowledge and design skills. Train at $15 per hour for 2-6 weeks, then leverage a proven selling process to help customers select furniture and design solutions.

High-energy, customer‑driven individuals thrive here. You will contribute to store goals, promote design programs, and build lasting