Funeral Home Transfer Care Specialist

Socket.dev; Tucson (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Socket.dev in Tucson, AZ is seeking a Transfer Care Specialist to be the first point of contact for families while transporting the deceased from facilities to the funeral home. You will maintain composure, show empathy, and coordinate transfers with care and professionalism.

This role requires a valid state driver's license with a clean record, the ability to lift 100 lbs, and proficiency with Microsoft Office.

Qualifications

• Valid state-issued driver's license with a clean driving record.
• Ability to lift 100 lbs safely.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Be the first point of contact for families and coordinate transfers to the funeral home.
• Transport decedents from nursing homes, hospitals, residences, or coroner's offices.
• Maintain composure and compassion in challenging situations.
• Ensure paperwork is completed accurately and timely per relevant laws and regulations.
• Follow instructions and prioritize multiple tasks efficiently.
• Assist with other duties as needed (e.g., washing vehicles).

Skills

Safe transport driving

Compassionate communication

Attention to detail

Microsoft Office Suite

Ability to lift 100lbs

On-call / flexible hours

Tools

GPS navigation apps

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes