Funeral Home Transfer Care Specialist

Socket.dev; Denver (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Socket.dev is seeking a Transfer Care Specialist to act as the families' first point of contact, transporting the deceased from facilities to the funeral home with care and professionalism.

The role requires a valid driver's license, ability to lift 100lbs, and composure in challenging situations, including nights and weekends when on-call. You will work closely with funeral home staff to ensure respectful, compliant handling of decedents.

Qualifications

• Must be at least 21 years old.
• Valid state driver's license with a clean driving record.
• Ability to lift 100 lbs safely.
• Strong communication and compassionate demeanor.

Responsibilities

• Provide compassionate, respectful transportation and assist families.
• Safely transport decedents per procedures and regulations.
• Maintain accurate paperwork and timely documentation.
• Be on-call, including nights and weekends, as needed.
• Coordinate with funeral home staff and other attendants.

Skills

Compassion

Empathy

Attention to detail

Communication

Tools

Microsoft Office

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes