Funeral Home Transfer Care Specialist

Socket.dev; Salinas (CA); On-site; USD 42,000 - 59,000; Full time

Job summary

Socket.dev is seeking a Transfer Care Specialist to serve as the first point of contact for families during the transfer of the decedent to the funeral home. You will transport the deceased from nursing homes, hospitals, residences, or coroner's offices while upholding compassion and professional conduct.

The role requires a valid drivers license, the ability to lift 100 lbs, and proficiency with Microsoft Office.

Qualifications

• Must have a valid state-issued drivers license with a clean driving record.
• Ability to lift 100 lbs safely.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Demonstrated composure and compassion in challenging situations.
• Ability to follow detailed instructions and accept feedback constructively.
• Ability to establish and maintain effective internal and external work processes.

Responsibilities

• Act as the first point of contact for families during transfer of the decedent.
• Transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home.
• Maintain a professional demeanor with compassion and kindness in all interactions.
• Drive a hearse and fill in for funeral attendants as needed including nights and weekends.
• Ensure paperwork is completed correctly and in a timely manner per laws and regulations.
• Receive multiple task instructions, determine the best order, and complete tasks promptly.

Skills

Driver's license

Lift 100 lbs

Microsoft Office Suite

Compassion & empathy

Attention to detail

Ability to follow detailed instruction

Tools

Microsoft Office Suite

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes