Funeral Home Transfer Care Specialist

Socket.dev; Edmonds (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Socket.dev is seeking a Transfer Care Specialist in Edmonds, WA. You will be the first contact for families, transporting the decedent from hospitals, nursing homes, residences, or coroner's offices to the funeral home.

You must lift up to 100 lbs, hold a valid driver's license, and navigate varying conditions with a calm, compassionate demeanor. The role requires on-call availability, accurate paperwork, and professional presentation while supporting funeral home staff and families with empathy

Qualifications

• Ability to maintain composure with compassion in challenging situations.
• Lift up to 100 lbs safely and operate a vehicle in various conditions.
• Valid state-issued driver’s license with a clean driving record.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Willingness to follow detailed instructions and receive feedback positively.

Responsibilities

• Compassion & Empathy: Respectfully answer questions and direct Families to resources upon arrival and departure for transfer of the decedent.
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps.
• Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; fill in for staff as needed.
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations.
• Critical Thinking: Receive instructions for multiple tasks, determine the best order, and complete them promptly.
• Professional Demeanor: Maintain neat and presentable appearance; perform other duties as needed (washing vehicles).

Skills

Compassion & Empathy

Safe Transport

Reliability & Availability

Meticulous Attention

Critical Thinking

Professional Demeanor

Tools

MS Office (Word/Excel/PowerPoint)

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes