Funeral Home Transfer Care Specialist

Foundation Partners Group; Salinas (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Foundation Partners Group is seeking a Transfer Care Specialist who serves as the families' first point of contact, coordinating the transfer of the decedent to the funeral home with compassion and discretion.

Responsibilities include safe transport, on-call availability, and meticulous paperwork. You must hold a valid CA driver's license, lift 100 lbs safely, and present a professional demeanor at all times. Training will emphasize regulatory compliance and respectful service.

Qualifications

• Valid state-issued driver's license with a clean driving record.
• Ability to lift 100 lbs safely; knowledge of Microsoft Office Suite.
• Composure and compassion.
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude.
• Ability to establish and maintain effective internal and external work processes.

Responsibilities

• Serve as families' first point of contact, coordinating transfer of the decedent to the funeral home.
• Safely transport decedents using approved methods and navigate roads with GPS/direction apps.
• Be available for irregular hours, on-call shifts, nights and weekends as needed.
• Ensure all paperwork is completed correctly and timely per laws and regulations.
• Receive and implement task instructions efficiently while prioritizing safety and respect.
• Maintain professional appearance and be prepared for additional duties as needed (e.g., vehicle washing).

Skills

Empathy

Communication

Safe lifting

Tools

Microsoft Office

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100 lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do

• Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100 lbs safelyKnowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled