Funeral Home Transfer Care Specialist

Foundation Partners Group; Longmont (CO); On-site; USD 42,000 - 60,000; Full time

Job summary

Foundation Partners Group is seeking a compassionate Transfer Care Specialist to help families by coordinating the transfer of decedents from facilities or residences to the funeral home. You will represent the funeral home with professionalism and calm in challenging situations, ensuring safe transport and accurate paperwork.

This role requires you to be 21+, able to lift 100 lbs, and possess a valid state driver’s license with a clean driving record.

Qualifications

• Must be 21 years of age or older.
• Able to lift 100 lbs safely.
• Valid state driver's license with clean driving record.
• Strong compassion and communication skills.
• Ability to follow detailed instructions and work with feedback.

Responsibilities

• Transport the decedent from nursing homes, hospitals, residences, or coroner's offices to the funeral home.
• Provide compassionate, professional assistance to families during transfers.
• Maintain composure in challenging situations and communicate clearly.
• Follow laws, regulations, and paperwork requirements accurately.
• Be willing to work irregular hours including nights and weekends (on-call).
• Perform related tasks such as vehicle washing as needed.

Skills

Safe lifting 100 lbs

Compassion & communication

Attention to detail

Tools

Microsoft Office

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do

• Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled