Funeral Home Transfer Care Specialist

Foundation Partners Group; Tucson (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Foundation Partners Group is seeking a Transfer Care Specialist to serve as the first point of contact for families while transferring decedents from hospitals, nursing homes, residences, or coroner's offices to the funeral home. You must remain composed and compassionate in challenging situations and be at least 21 with a valid license and a clean driving record.

The role requires lifting up to 100 lbs, proficiency with Microsoft Office, and flexibility for on-call hours, including nights and

Qualifications

• Must be at least 21 years old.
• Valid state driver’s license with a clean driving record.
• Ability to lift 100 lbs safely.
• Ability to follow detailed instructions and feedback with a positive attitude.
• Ability to establish and maintain effective internal and external work processes.

Responsibilities

• Provide compassionate guidance to families and direct them to resources upon arrival and departure for transfer of the decedent.
• Navigate local roads safely to transfer decedents between facilities and to the funeral home.
• Willingness to work irregular hours, including nights and weekends, and fill in for staff when needed.
• Ensure paperwork is completed correctly and timely per relevant laws and regulations.
• Maintain a professional demeanor and appearance, and assist with related duties such as washing vehicles.

Skills

Compassion & Empathy

Safe Transport

On-call flexibility

Composure

Detail-oriented

Microsoft Office proficiency

Tools

Microsoft Office

Job description

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do

• Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled