Fundraising Operations & Process Coordinator

World Central Kitchen, Inc.; Washington, Northern (District of Columbia, KY); Hybrid; USD 37,000 - 39,000; Full time

Benefits offered by this job

Insurance premiums covered

PTO

401(k) match

Life & Disability insurance

Growth opportunities

EAP

Job summary

The Coordinator, Development Operations at World Central Kitchen supports the operational infrastructure powering fundraising efforts. You will strengthen workflows, documentation, and admin processes to ensure teams operate efficiently and accurately in line with standards.

You'll manage SOPs, legacy donations documentation, Asana project tracking, donor materials, and internal approvals while collaborating with the Director and cross‑team partners to improve processes and daily operations.

Qualifications

• Minimum of 2 years experience in development operations, fundraising administration, or related nonprofit support role.
• Hands-on experience using a CRM platform, with Salesforce NPSP strongly preferred.
• Strong project management skills with demonstrated ability to coordinate tasks, manage deadlines, and ensure follow-through across multiple priorities.
• Demonstrated ability to effectively engage with donors, volunteers, and other constituents in-person, by phone, and in writing.
• Exceptional attention to detail, accuracy, and organizational skills.
• Demonstrated ability to take initiative, work independently, and thrive in a fast-paced, dynamic environment.
• Ability to learn new technologies and platforms quickly; familiarity with Asana, Salesforce, or similar tools is a plus.
• Proficiency in Google Workspace, Microsoft Office, and/or Apple applications.
• Strong communication skills—written, verbal, and interpersonal—with the ability to engage donors, volunteers, and colleagues professionally.

Responsibilities

• Coordinate and track operational tasks across the Development Operations team, ensuring deadlines and deliverables are met.
• Establish, update, and maintain Standard Operating Procedures (SOPs) for key Development functions to promote consistency and clarity.
• Support the Director, Development Operations with cross-team project management and process follow-up.
• Manage administrative workflows related to legacy donations, including documentation, communication coordination, and internal processing requirements.
• Support administrative processes associated with donor gifts, agreements, contracts, and internal approval workflows.
• Maintain organized files, templates, and documentation for team-wide use.
• Provide Asana project management support, including task creation, updates, reminders, and timeline monitoring.
• Assist in identifying workflow inefficiencies and help implement streamlined processes to enhance operational effectiveness.
• Learn and use internal systems (e.g., Salesforce, project management tools) to support team needs and improve daily operations.
• Support a variety of donor stewardship and operational projects, such as: Quarterly stewardship reports, Handwritten or personalized outreach projects, Presentation materials and donor-facing content, Activation support, including First Alerts.
• Contribute to various team projects as assigned

Skills

Project management

Attention to detail

Organization

Communication skills

Multilingual preferred

Tools

Asana

Salesforce

Google Workspace

Microsoft Office

Apple applications

Job description

The Coordinator, Development Operations at World Central Kitchen supports the operational infrastructure powering fundraising efforts. You will strengthen workflows, documentation, and admin processes to ensure teams operate efficiently and accurately in line with standards.

You'll manage SOPs, legacy donations documentation, Asana project tracking, donor materials, and internal approvals while collaborating with the Director and cross‑team partners to improve processes and daily operations.