Fundraising Operations & Donor Data Coordinator

Trailhead Community Health Foundation of Greater Akron; Akron (OH); Hybrid; USD 50,000 - 61,000; Full time

Job summary

Trailhead Community Health Foundation of Greater Akron is seeking a Development Coordinator to provide administrative and operational support to the development team, ensuring smooth fundraising activities, donor stewardship, and accurate data management.

The Coordinator will assist with gift processing, CRM updates, reporting, and event logistics, while helping to maintain organized files and donor communications.

Qualifications

• Bachelor’s degree or equivalent experience in nonprofit, communications, business, or related field preferred.
• 1–2 years of administrative, nonprofit, or development experience preferred.
• Familiarity with CRM systems (Raiser’s Edge, DonorPerfect or similar) is a plus.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office, especially Excel and Word.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Demonstrated ability to handle confidential information with professionalism and discretion.

Responsibilities

• Maintain accurate and up-to-date donor and prospect records in the CRM/database.
• Enter and update constituent data, including contact information, gift records, and engagement activities.
• Follow established data entry standards and support ongoing data clean-up and quality assurance efforts.
• Assist with generating mailing lists and basic reports.
• Provide general administrative support related to database usage.
• Assist with processing incoming gifts in a timely and accurate manner, including data entry and documentation.
• Assist with tracking pledges, recurring gifts, and matching gifts.
• Support reconciliation efforts between development and finance records as needed.
• Assist in preparing routine development reports, including donor activity and fundraising progress.
• Support data pulls and reporting needs for campaigns, appeals, and leadership updates.
• Maintain organized digital and physical files related to donors and fundraising activities.
• Provide general administrative support to the development team, including scheduling and document preparation.
• Support planning and execution of donor events.
• Assist with event logistics, including registration tracking, attendee management, and follow-up communications.
• Help maintain event records in CRM systems and ensure accurate post-event data entry.
• Coordinate mailings or email communications for donors.
• Assist with basic donor and prospect research as needed.
• Help track donor interactions and engagement activities within the CRM.
• Support donor stewardship efforts, including preparing materials and coordinating outreach.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Multitasking

Discretion and confidentiality

Education

Bachelor’s degree or equivalent experience

Tools

CRM systems (Raiser’s Edge, DonorPerfect)

Microsoft Office (Excel, Word)

Job description

Trailhead Community Health Foundation of Greater Akron is seeking a Development Coordinator to provide administrative and operational support to the development team, ensuring smooth fundraising activities, donor stewardship, and accurate data management.

The Coordinator will assist with gift processing, CRM updates, reporting, and event logistics, while helping to maintain organized files and donor communications.