Full-Time Shift Lead — Hospitality & Team Growth

Freddy’s Frozen Custard & Steakburgers; Hot Springs (AR); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Full-time position with benefits

Opportunities for advancement

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking Shift Supervisors to assist management with daily restaurant operations, provide leadership, motivate team members, and meet operational expectations. The role focuses on hospitality, guest satisfaction and cost control.

You will help manage labor and food costs, build relationships with guests, handle guest issues, and serve as a model of hospitality. One year of experience in guest-focused business is preferred; opportunities for advancement

Qualifications

• 1 year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Willingness to learn new skills.
• Natural leadership skills.
• Self-starting personality with an even disposition.
• Professional appearance and manner.
• Strong guest and team communication.
• Willing to pitch in and help coworkers as a team player.

Responsibilities

• Assist management with day-to-day restaurant operations.
• Provide leadership and motivate team members.
• Meet operational expectations.
• Control labor and food costs where possible.
• Build relationships with guests and handle guest issues.
• Model hospitality for staff and guests.

Skills

Leadership

Guest service

Communication

Teamwork

Self-starting

Professional appearance

Team player

Tools

POS system

Job description

Freddy’s Frozen Custard & Steakburgers is seeking Shift Supervisors to assist management with daily restaurant operations, provide leadership, motivate team members, and meet operational expectations. The role focuses on hospitality, guest satisfaction and cost control.

You will help manage labor and food costs, build relationships with guests, handle guest issues, and serve as a model of hospitality. One year of experience in guest-focused business is preferred; opportunities for advancement