Supervisor - Shift leader

Freddy's Frozen Custard & Steakburgers; Akron (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay based on experience

Meal allowance

Paid training

Opportunities for advancement

Family friendly hours

Job summary

Freddy's Frozen Custard & Steakburgers in Akron, Ohio is seeking a Shift Supervisor to assist management in daily operations. The ideal candidate will provide leadership, motivate team members, and ensure operational expectations are met. Responsibilities include controlling labor and food costs, building guest relationships, and addressing guest issues. The position offers full-time benefits including competitive pay, meal allowance, and opportunities for advancement in a family-friendly environment.

Qualifications

• One-year experience in a guest-focused business (retail, restaurant, hospitality, etc.).
• Willingness to learn new skills.
• Maintain a professional appearance and manner at all times.

Responsibilities

• Assist management with day-to-day operations of the restaurant.
• Control labor and food costs.
• Handle guest issues and provide hospitality.

Skills

Leadership skills

Effective communication

Team player

Self-starter

Ability to use a point-of-sale system

Job description

Shift Supervisor – Overview

Freddy’s is looking for Shift Supervisors to assist management with the day‑to‑day operations of the restaurant by providing leadership, motivating team members, and meeting operational expectations. The position also works to control labor and food costs, build relationships with guests, handle guest issues, and serve as a model of hospitality.

Benefits

• Full‑Time position with benefits; Competitive pay based on experience; Opportunities for advancement.
• Meal Allowance for personal or work use.
• Amazing culture centered on the Team and Family friendly hours.
• Paid training.
• Opportunities to advance and grow.

Required Skills and Experience

• One‑year experience in a guest‑focused business (retail, restaurant, hospitality, etc.)
• Willingness to learn new skills.
• Natural leadership skills.
• Self‑starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Effective communication with guests and team members.
• Willingness to “pitch‑in” and help co‑workers with their duties and be a team player.
• Ability to use a point‑of‑sale system.

Company Background

Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast‑casual restaurant franchise best known for its cooked‑to‑order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world‑class guest service.