Full-Time Receptionist

Des Moines Elder Law; Des Moines (WA); On-site; USD 34,000 - 42,000; Full time

Job summary

Des Moines Elder Law is seeking a friendly, organized Full-Time Receptionist to be the first point of contact for clients and visitors at our busy elder law office. You will greet clients, manage phones, schedule appointments, handle mail, data entry, and general administrative tasks while maintaining confidentiality and professionalism in a fast-paced environment, with opportunities for growth.

This role offers in-office schedule 8:30 AM to 5:00 PM, M-F, with potential advancement for those

Qualifications

• Previous receptionist/front desk experience required.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain calm in a busy environment.
• Professional demeanor and a friendly, service-oriented attitude.
• Dependable, punctual, and committed to maintaining consistent office coverage.
• Proficiency with Microsoft Outlook, Word, and general office technology.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

Responsibilities

• Greet clients and visitors warmly and professionally, creating a positive first impression.
• Answer and direct incoming phone calls, take messages, and respond to general inquiries.
• Manage the front desk, maintain the reception area, and ensure visitors are directed appropriately.
• Schedule appointments and assist with meeting coordination.
• Receive, sort, and distribute incoming mail, deliveries, and other correspondence.
• Assist with scanning, copying, filing, data entry, and other general administrative tasks.
• Maintain accurate client information and handle confidential documents with discretion.
• Communicate effectively with attorneys, paralegals, administrative staff, clients, and outside professionals.
• Assist with daily office operations and other administrative duties as needed.

Skills

Front desk experience

Communication skills

Organizational skills

Multitasking

Confidentiality

Microsoft Outlook

Microsoft Word

Tools

Microsoft Outlook

Microsoft Word

Job description

We are a busy, professional elder law office dedicated to helping individuals and families navigate the legal challenges that come with aging. Our team provides services in estate planning, guardianship, probate, trust administration, fiduciary services, and elder law litigation.

We are seeking a friendly, organized, and dependable Full-Time Receptionist to serve as the first point of contact for our clients and visitors. The ideal candidate is professional, compassionate, detail-oriented, and comfortable managing multiple priorities in a fast-paced office environment. This is often a starting point for growth within the company. There are opportunities for advancement for those with legal education or experience.

Responsibilities

• Greet clients and visitors warmly and professionally, creating a positive first impression.
• Answer and direct incoming phone calls, take messages, and respond to general inquiries.
• Manage the front desk, maintain the reception area, and ensure visitors are directed appropriately.
• Schedule appointments and assist with meeting coordination.
• Receive, sort, and distribute incoming mail, deliveries, and other correspondence.
• Assist with scanning, copying, filing, data entry, and other general administrative tasks.
• Maintain accurate client information and handle confidential documents with discretion.
• Communicate effectively with attorneys, paralegals, administrative staff, clients, and outside professionals.
• Assist with daily office operations and other administrative duties as needed.

Qualifications

• Previous receptionist, front desk, customer service, or administrative experience required.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and remain calm in a busy environment.
• Professional demeanor and a friendly, service-oriented attitude.
• Dependable, punctual, and committed to maintaining consistent office coverage.
• Proficiency with Microsoft Outlook, Word, and general office technology.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

What We’re Looking For

Our receptionist plays an important role in the client experience and the smooth operation of our office. The right candidate will be comfortable with:

• Phone management and client service: The receptionist needs to manage frequent incoming calls while maintaining a calm, welcoming front desk.
• Reliability and office coverage: Consistent attendance and punctuality are essential because the position supports the entire office.
• Team support: This is more than greeting visitors; the receptionist should be comfortable assisting with administrative tasks and shifting priorities throughout the day. Schedule: 8:30AM- 5:00PM M-F, in office.
• Background check and reference verification will be performed.