Front Desk Receptionist

The Greater BoerneChamber of Commerce; Boerne (TX); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Job summary

Brock Upham Yost & Strieber, PLLC is seeking a dependable Front Desk Receptionist for a full-time role. The position involves welcoming clients, answering calls, and supporting daily office operations with a professional and courteous attitude.

The successful candidate will maintain organized reception areas, manage scheduling, and assist with administrative tasks while representing the firm with punctuality and reliability.

Qualifications

• High school diploma required; some college preferred.
• Experience in office administration or reception is a plus.
• Strong verbal and written communication skills are essential.
• Ability to operate standard office equipment and software.

Responsibilities

• Greet clients and visitors, delivering friendly, professional service.
• Manage multi-line phone system; screen and forward calls.
• Take and relay messages accurately for staff.
• Sort and route mail and packages; maintain records.

Skills

Customer service

Verbal and written communication

Organizational skills

Time management

Multitasking

Professional demeanor

Education

High school diploma

Associate degree or higher preferred

Tools

Microsoft Office 365

Adobe

Printers/Scanners/Copiers

Job description

Front Desk Receptionist – Full Time (40 hours/week)

In-Office, Monday through Friday

Brock Upham Yost & Strieber, PLLC is seeking a dependable, personable, and professional receptionist to serve as the first point of contact for our clients and visitors. The ideal candidate is punctual, reliable, service-oriented, and enjoys helping others while maintaining a welcoming and organized office environment.

Responsibilities include:

• Greet clients in a warm and professional manner and provide exceptional client service by creating a welcoming and positive first impression for every visitor and caller
• Manage multi-line telephone system; answer, screen, and forward incoming calls
• Take and distribute accurate and detailed messages for staff members when they are unavailable
• Sort and distribute incoming mail, packages, and couriers, and prepare outgoing mail and packages; maintain accurate records of incoming and outgoing documents, mail, and packages
• Utilize Microsoft Office 365, Adobe, and other software applications to support daily office operations
• Manage conference room scheduling and reservations
• Maintain cleanliness of reception area, common guest spaces, and all conference rooms, keeping them tidy and presentable at all times
• Assist with a variety of administrative tasks; including scheduling appointments, copying, scanning, faxing, filing, and data entry
• Monitor and coordinate maintenance of printers, phones, and other office equipment, including ordering supplies and scheduling service calls as needed
• Monitor and restock all office supplies, stationery, and breakroom inventory
• Manage relationships with service providers, including cleaning services, IT providers, and telecommunications vendors
• Maintain reliable and consistent attendance and dependably manage front desk coverage throughout business hours
• Additional tasks as assigned

Because the receptionist serves as the primary point of contact for the firm, dependable attendance, punctuality, professionalism, and exceptional client service are essential functions of this position.

Qualifications:

• High school diploma required; associate degree or higher preferred
• Minimum of one year of prior office experience
• Strong commitment to providing outstanding client service and assisting others
• Excellent verbal and written communication skills
• Effective organizational and time management skills
• Working knowledge of Adobe and MS Office 365 (Word, Excel, Outlook)
• Experience using standard office equipment, including printers, scanners, copiers, and multi-line telephone systems
• Ability to multitask and manage a busy front desk and phones while assisting staff
• Ability to work independently and take ownership of responsibilities without close supervision
• Demonstrate initiative and anticipate the needs of clients, attorneys, and staff
• Professional appearance and demeanor
• Dependable, trustworthy, and highly accountable with a demonstrated history of reliable attendance and punctuality

Benefits:

• Health insurance available, with employer cost-sharing
• Life insurance
• Paid time off (after intro period) and select paid Holidays