Full-Time Pet Hospital Front Desk & Client Specialist

Ohana Pet Hospital; Ventura (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

EAP

401k with company match

Paid time off

Job summary

Ohana Pet Hospital in Ventura, CA is seeking a friendly Client Service Representative to welcome clients and manage the front desk. You will schedule appointments, handle phones, assist clients, and process payments with a compassionate, team-focused approach.

The role emphasizes exceptional client experiences for dogs, cats, rabbits and more, with a full-time schedule 4x10 hours, and benefits including insurance, PTO, and a 401(k) plan.

Qualifications

• Minimum 1+ year experience in customer service, reception or front-facing role.
• Experience in veterinary reception or healthcare front-desk is preferred.
• Proficiency with multi-line phones and handling in-person client interactions.

Responsibilities

• Manage appointments and daily patient flow to keep the schedule smooth.
• Handle multi-line phone system and assist in-person clients efficiently.
• Process transactions and maintain accurate financial records.
• Provide compassionate service and essential information about services for pets.
• Support team in a fast-paced clinic environment.

Skills

Customer service

Reception

Front desk

Scheduling

Tools

Cornerstone

Job description

Ohana Pet Hospital in Ventura, CA is seeking a friendly Client Service Representative to welcome clients and manage the front desk. You will schedule appointments, handle phones, assist clients, and process payments with a compassionate, team-focused approach.

The role emphasizes exceptional client experiences for dogs, cats, rabbits and more, with a full-time schedule 4x10 hours, and benefits including insurance, PTO, and a 401(k) plan.