Full-Time Pet Care Front Desk Coordinator

Dublinvetclinic; Pennsylvania; Vor Ort; USD 22.000 - 26.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Pet discount

Zusammenfassung

Dublin Veterinary Hospital in Perkasie, PA is seeking a full-time Front-Desk Receptionist to be the first contact for our veterinary clients. The role requires a customer service mindset, clear communication, and a passion for animal care.

You will greet clients, process appointments and payments, answer calls, and help maintain a welcoming, organized reception area. Prior animal-care experience is required.

Qualifikationen

• Previous experience working with animals is required.
• Candidates must have experience in a veterinary hospital, animal kennel, daycare, grooming facility, or a similar animal care environment.

Aufgaben

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Kenntnisse

Customer service

Multitasking

Calm demeanor

Jobbeschreibung

Dublin Veterinary Hospital in Perkasie, PA is seeking a full-time Front-Desk Receptionist to be the first contact for our veterinary clients. The role requires a customer service mindset, clear communication, and a passion for animal care.

You will greet clients, process appointments and payments, answer calls, and help maintain a welcoming, organized reception area. Prior animal-care experience is required.