Lead Patient Access Specialist - Healthcare Operations

Bitterroot Health; Hamilton (MT); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Marcus Daly Memorial Hospital in Hamilton, Montana seeks a Lead Patient Access Representative to deliver frontline patient services across clinics and departments. You will manage appointment scheduling, registration, insurance verification, phone coverage, data entry, PHI handling, and referrals while upholding patient relations and financial solvency.

This full-time role offers a comprehensive benefits package.

Qualifications

• High school diploma or GED required; coursework in medical terminology beneficial.
• The role prefers 2+ years in hospital or physician office settings with strong communication skills.
• Experience with patient accounts, scheduling, and PHI handling is valued.

Responsibilities

• Schedule appointments and manage patient registrations.
• Verify insurance and handle billing-related tasks.
• Provide telephone coverage and data entry with accuracy.
• Handle PHI filing and patient referrals.
• Support at-service collections and maintain patient relations.

Skills

Hospital experience

Scheduling

Insurance verification

Phone coverage

Data entry

PHI handling

Customer service

Multitasking

Education

High school diploma or GED

Medical terminology courses

Tools

MDMH registration system

Billing systems

Job description

Marcus Daly Memorial Hospital in Hamilton, Montana seeks a Lead Patient Access Representative to deliver frontline patient services across clinics and departments. You will manage appointment scheduling, registration, insurance verification, phone coverage, data entry, PHI handling, and referrals while upholding patient relations and financial solvency.

This full-time role offers a comprehensive benefits package.