Full-Time Operations & Dispatch Support (Columbus)

Planes; Columbus (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hands-on operations experience

Team environment

Job summary

Planes in Columbus, OH is seeking an Operations Support team member to help with daily branch operations and administrative duties. This full-time role supports the Planner, coordinates across departments, and ensures accurate documentation.

Responsibilities include handling paperwork, auditing for accuracy, assisting dispatch, onboarding new hires, and maintaining HR and billing records. A customer-service mindset and strong organizational skills are essential in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Strong organizational and multitasking skills.
• Excellent communication (written and verbal).
• Ability to work independently and solve problems effectively.
• Customer service mindset with strong attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Assist with tracking, monitoring, and organizing inbound and outbound paperwork.
• Audit documents for accuracy, completeness, and compliance standards.
• Support dispatch operations (weighing trucks, monitoring fuel, assisting with container moves).
• Act as a liaison between operations and billing to ensure accurate documentation.
• Manage branch cash receipts and assist with deposits and reporting.
• Maintain inventory of operational and sales forms and order supplies as needed.
• Assist with new hire onboarding and maintain HR documentation files.
• Serve as point of contact for inbound freight shipments and coordinate with warehouse teams.
• Communicate operational issues or discrepancies to leadership in a timely manner.
• Provide excellent customer service and maintain positive working relationships.

Skills

Organizational skills

Communication skills

Independent worker

Customer service mindset

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Planes in Columbus, OH is seeking an Operations Support team member to help with daily branch operations and administrative duties. This full-time role supports the Planner, coordinates across departments, and ensures accurate documentation.

Responsibilities include handling paperwork, auditing for accuracy, assisting dispatch, onboarding new hires, and maintaining HR and billing records. A customer-service mindset and strong organizational skills are essential in a fast-paced environment.