Operations Support

Planes; Columbus (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hands-on operations experience

Team environment

Job summary

Planes in Columbus, OH is seeking an Operations Support team member to help with daily branch operations and administrative duties. This full-time role supports the Planner, coordinates across departments, and ensures accurate documentation.

Responsibilities include handling paperwork, auditing for accuracy, assisting dispatch, onboarding new hires, and maintaining HR and billing records. A customer-service mindset and strong organizational skills are essential in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Strong organizational and multitasking skills.
• Excellent communication (written and verbal).
• Ability to work independently and solve problems effectively.
• Customer service mindset with strong attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Assist with tracking, monitoring, and organizing inbound and outbound paperwork.
• Audit documents for accuracy, completeness, and compliance standards.
• Support dispatch operations (weighing trucks, monitoring fuel, assisting with container moves).
• Act as a liaison between operations and billing to ensure accurate documentation.
• Manage branch cash receipts and assist with deposits and reporting.
• Maintain inventory of operational and sales forms and order supplies as needed.
• Assist with new hire onboarding and maintain HR documentation files.
• Serve as point of contact for inbound freight shipments and coordinate with warehouse teams.
• Communicate operational issues or discrepancies to leadership in a timely manner.
• Provide excellent customer service and maintain positive working relationships.

Skills

Organizational skills

Communication skills

Independent worker

Customer service mindset

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Location

Columbus, OH

Pay

$18–$22 per hour

Schedule

Full-Time, Monday - Friday

We are seeking a highly organized and detail-oriented Operations Support team member to join our Columbus location. This full-time role plays a key part in supporting daily branch operations, providing administrative support to the Planner, and ensuring smooth coordination across departments.

If you thrive in a fast-paced environment and enjoy balancing administrative work with operational support, we want to hear from you.

Key Responsibilities

• Assist with tracking, monitoring, and organizing inbound and outbound paperwork
• Audit documents for accuracy, completeness, and compliance standards
• Support dispatch operations (weighing trucks, monitoring fuel, assisting with container moves)
• Act as a liaison between operations and billing to ensure accurate documentation
• Manage branch cash receipts and assist with deposits and reporting
• Maintain inventory of operational and sales forms and order supplies as needed
• Assist with new hire onboarding and maintain HR documentation files
• Serve as point of contact for inbound freight shipments and coordinate with warehouse teams
• Communicate operational issues or discrepancies to leadership in a timely manner
• Provide excellent customer service and maintain positive working relationships

Qualifications

• High school diploma or GED required
• Strong organizational and multitasking skills
• Excellent communication (written and verbal)
• Ability to work independently and solve problems effectively
• Customer service mindset with strong attention to detail
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Benefits

• Competitive hourly pay ($18–$22/hour)
• Opportunity to gain hands‑on operations and logistics experience
• Supportive team environment and potential for future opportunities

Why Join Our Team

This is a great opportunity to build experience in operations, logistics, and administrative support within a dynamic team environment. You'll gain exposure to multiple aspects of the business while developing valuable, transferable skills.