Full-Time Guest Services & Security Associate (Bilingual)

KW Property Management LLC; Bal Harbour Village (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

KW Property Management LLC is seeking a dedicated front desk team member in Bal Harbour Village, FL. The role focuses on greeting guests, maintaining security, and delivering outstanding customer service within a hospitality-oriented community environment.

The position requires basic computer skills, good communication, and a willingness to work flexible hours across weekdays and weekends. Bilingual English/Spanish may be required at some locations.

Qualifications

• High school diploma or GED required; some college preferred.
• Proficient in computer software and data entry; strong organizational skills.
• Excellent interpersonal and communication abilities; customer service focus.

Responsibilities

• Greet guests and residents, providing courteous assistance.
• Monitor entrances and maintain security per policy.
• Maintain and update unit owner information in the database.
• Handle phone calls professionally and clearly.
• Document daily activities and any irregularities.
• Report maintenance needs and safety concerns to management.

Skills

High-quality customer service

Bi-lingual English/Spanish

Hospitality experience

Computer skills

Education

High school diploma or GED

Some college preferred

Tools

Property management software

Job description

KW Property Management LLC is seeking a dedicated front desk team member in Bal Harbour Village, FL. The role focuses on greeting guests, maintaining security, and delivering outstanding customer service within a hospitality-oriented community environment.

The position requires basic computer skills, good communication, and a willingness to work flexible hours across weekdays and weekends. Bilingual English/Spanish may be required at some locations.