Full-Time Guest Experience Lead - Store Operations

UDF; Columbus (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader to oversee daily store operations and guest service, leading front-line staff during shifts to deliver the Hi Five Guest Experience. The role emphasizes safety, policy compliance, and ethical operations.

Schedule features 37–40 hours weekly with potential 1st, 2nd, or 3rd shifts; pay range is $13.50–$15.25 per hour, with typical benefits of a team-focused workplace and opportunities to grow within the UDF family.

Qualifications

• Ability to communicate effectively in English with customers.
• Ability to operate store equipment including POS terminal and gas console.
• Ability to handle transactions and make change.
• Ability to stock shelves and maintain cleanliness.
• Ability to follow safety and security procedures.
• Must meet state laws to conduct alcohol and tobacco sales.

Responsibilities

• Provide the Hi Five Guest Experience and greet Guests.
• Prepare DipSide items and related products.
• Operate POS and gas console accurately, handle payments.
• Stock and rotate merchandise and ensure presentation.
• Maintain store security and cash control procedures.
• Keep store and equipment clean and maintained; monitor temps.
• Complete time records and other duties as assigned.

Skills

English proficiency

Cash handling

Safety awareness

Customer service

Job description

United Dairy Farmers is seeking a Shift Leader to oversee daily store operations and guest service, leading front-line staff during shifts to deliver the Hi Five Guest Experience. The role emphasizes safety, policy compliance, and ethical operations.

Schedule features 37–40 hours weekly with potential 1st, 2nd, or 3rd shifts; pay range is $13.50–$15.25 per hour, with typical benefits of a team-focused workplace and opportunities to grow within the UDF family.