Full-Time Front Desk Receptionist — Welcoming Healthcare Hub

Haywood Regional Medical Center - A Duke LifePoint Hospital; Clyde (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well-being

Professional Development

Health & Fitness Center Access

Job summary

Haywood Regional Medical Center in Clyde, NC seeks a front desk receptionist to greet visitors, manage check-in/check-out, update patient demographics and handle payments. The role supports efficient clinic flow, schedules referrals, and coordinates communications with patients and providers.

A strong customer-service orientation is essential for this important patient-facing position. Join a team dedicated to high-quality care and a welcoming environment, with full-time daytime hours and

Qualifications

• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and maintains records of office activities.
• Checks in/check-out patients and updates demographics.
• Collects copays/coinsurance balances for current visit and outstanding balances.
• Schedules referrals and sends required records to other physicians/specialists.
• Answers phones and distributes messages, including answering service messages.
• Keeps the front office tidy and monitors supplies.
• Handles information requests and addresses work requests in a timely manner.

Skills

Medical front office

Medical terminology

Stress management

Decisive judgment

Job description

Haywood Regional Medical Center in Clyde, NC seeks a front desk receptionist to greet visitors, manage check-in/check-out, update patient demographics and handle payments. The role supports efficient clinic flow, schedules referrals, and coordinates communications with patients and providers.

A strong customer-service orientation is essential for this important patient-facing position. Join a team dedicated to high-quality care and a welcoming environment, with full-time daytime hours and