Compassionate Medical Receptionist - Front Desk Patient Care

Lifepoint Health; Clyde (NC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Comprehensive Benefits

Financial Protection & PTO

Financial & Career Growth

Employee Well-being

Professional Development

Health & Fitness Center Access

Job summary

Haywood Regional Medical Center in Clyde, NC, is seeking a Receptionist for Mountain Spine Care to greet visitors, handle check-ins, update demographics, and coordinate front-office tasks.

You will support patients and providers, schedule referrals, maintain records, and ensure a tidy, organized front desk environment. A high school diploma and knowledge of medical terminology are preferred.

The role offers comprehensive benefits, competitive pay, and opportunities for professional development.

Qualifications

• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and complies records of office activities.
• Completes all aspects of check-in/check-out process.
• Enters and updates patient demographics and insurance information.
• Collects copay/coinsurance balances for current visit and any outstanding balance from patients.
• Complete pre-appointment checklists and prepares accordingly.
• Places, answers, and directs phone calls and distributes messages.
• Keeps office area neat and tidy.
• Monitors and maintains log of needed office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Monitors and addresses all front office task buckets in a timely manner.
• Schedule referrals for patients to be seen by other physicians/specialists as ordered.
• Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director.

Skills

Medical front office experience

Medical terminology

Critical thinking

Minimal supervision

Education

High school diploma or equivalent

Job description

Haywood Regional Medical Center in Clyde, NC, is seeking a Receptionist for Mountain Spine Care to greet visitors, handle check-ins, update demographics, and coordinate front-office tasks.

You will support patients and providers, schedule referrals, maintain records, and ensure a tidy, organized front desk environment. A high school diploma and knowledge of medical terminology are preferred.

The role offers comprehensive benefits, competitive pay, and opportunities for professional development.