Medical Front Desk & Patient Concierge

Lifepoint Health; Asheville (NC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Comprehensive Benefits

Tuition assistance for education and认证

Health & Fitness Center Access

Paid time off

Zusammenfassung

Haywood Regional Medical Center in Asheville, NC seeks a Receptionist for the Haywood Family Practice Office. You will greet patients, manage check-in/out, verify demographics and insurance, collect copays, answer calls, and support front office operations.

Qualifications include a high school diploma or equivalent and preferred medical front office experience with knowledge of medical terminology. The role requires professionalism under pressure and the ability to work with minimal supervision.

Qualifikationen

• High school diploma or equivalent preferred.
• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Ability to work with minimal supervision.
• Must be able to work in a stressful environment.

Aufgaben

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and maintains records of office activities.
• Completes all aspects of check-in/check-out process.
• Enters and updates patient demographics and insurance information.
• Collects copays/coinsurance balances for current visit and any outstanding balances.
• Completes pre-appointment checklists and prepares accordingly.
• Places, answers, and directs phone calls and distributes messages.
• Keeps front office area neat and tidy.
• Monitors and maintains log of needed office supplies.
• Handles information requests and responds to inquiries and work requests.
• Monitors and addresses all front office task buckets in a timely manner.
• Schedules referrals to other physicians/specialists and notifies patients as needed.

Jobbeschreibung

Haywood Regional Medical Center in Asheville, NC seeks a Receptionist for the Haywood Family Practice Office. You will greet patients, manage check-in/out, verify demographics and insurance, collect copays, answer calls, and support front office operations.

Qualifications include a high school diploma or equivalent and preferred medical front office experience with knowledge of medical terminology. The role requires professionalism under pressure and the ability to work with minimal supervision.