Full-Time Front Desk Host — Fast-Paced Retail

Floyd's 99 Barbershop; Colorado Springs (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Career growth opportunities

Health benefits for full-time staff (M

Casual/relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Colorado Springs, CO is seeking a full-time Front Desk Host who thrives in a friendly, fast-paced retail setting. You will answer calls, schedule appointments, quote services, and upsell products while delivering outstanding customer service.

As a key first point of contact, you will maintain a clean, welcoming shop environment, coordinate with staff, and help ensure a smooth operation that keeps clients coming back for a great experience.

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty.
• Experience in a fast-paced environment.
• Strong communication skills by phone and in person.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail, and time management.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls, schedule appointments, and provide pricing information.
• Upsell treatments or products when appropriate.
• Assist with general cleaning duties to maintain a clean, welcoming shop.
• Coordinate with staff to ensure smooth operations and a great customer experience.

Skills

Customer service

Communication

Teamwork

Confidentiality

Scheduling

Flexibility

Job description

Floyd's 99 Barbershop in Colorado Springs, CO is seeking a full-time Front Desk Host who thrives in a friendly, fast-paced retail setting. You will answer calls, schedule appointments, quote services, and upsell products while delivering outstanding customer service.

As a key first point of contact, you will maintain a clean, welcoming shop environment, coordinate with staff, and help ensure a smooth operation that keeps clients coming back for a great experience.