Front Desk Host — Customer-Centric Retail Pro

Floyd's 99 Barbershop; Denver (CO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (medical, dental, and视

Friendly environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Denver, CO is hiring a full-time Front Desk Host who can greet guests, answer phones, schedule appointments and upsell services in a fast-paced retail barbershop environment. The role requires 2+ years of customer service experience, excellent communication, the ability to work evenings and weekends, and a team-focused mindset.

We offer health benefits, growth opportunities, and a friendly culture.

Qualifications

• 2+ years of customer service experience in the retail, hospitality, or related industries.
• Experience working in a fast-paced environment.
• Strong communication skills both over the phone and in person.
• Ability to work with a team and help others.

Responsibilities

• Answer phone calls and greet customers at the front desk.
• Schedule appointments and relay pricing information to clients.
• Upsell treatments or products when appropriate.
• Take messages for staff and maintain a positive, seamless shop environment.
• Assist with general cleaning duties as needed.

Skills

Customer service

Phone communication

Team collaboration

Time management

Job description

Floyd's 99 Barbershop in Denver, CO is hiring a full-time Front Desk Host who can greet guests, answer phones, schedule appointments and upsell services in a fast-paced retail barbershop environment. The role requires 2+ years of customer service experience, excellent communication, the ability to work evenings and weekends, and a team-focused mindset.

We offer health benefits, growth opportunities, and a friendly culture.