Front Desk Host - Flexible Hours & Customer-Centric Role

*Floyds 99 Barbershop - Colorado Springs - North Gate; Colorado Springs (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health benefits for full-time

Growth opportunities

EAP discounts

Fun and relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Colorado Springs, CO is seeking a full-time Front Desk Host who can talk to a diverse range of customers and play a crucial part in smooth retail operations. You’ll earn competitive pay at $16.00/hour.

This role handles phone calls, schedules appointments, shares pricing information, and upsells treatments or products when possible. You’ll help maintain a clean, welcoming shop and support staff during busy periods.

Qualifications

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Responsibilities

• Answer phone calls and schedule appointments for staff
• Discuss services with customers and provide pricing information
• Upsell treatments or products when possible
• Assist with wait times and general cleaning duties to maintain a seamless environment
• Maintain a positive, customer-friendly retail atmosphere

Job description

Floyd's 99 Barbershop in Colorado Springs, CO is seeking a full-time Front Desk Host who can talk to a diverse range of customers and play a crucial part in smooth retail operations. You’ll earn competitive pay at $16.00/hour.

This role handles phone calls, schedules appointments, shares pricing information, and upsells treatments or products when possible. You’ll help maintain a clean, welcoming shop and support staff during busy periods.