Front Desk Host

Floyd's 99 Barbershop; Denver (CO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (medical, dental, and视

Friendly environment

Nationwide locations

Job summary

Floyd's 99 Barbershop in Denver, CO is hiring a full-time Front Desk Host who can greet guests, answer phones, schedule appointments and upsell services in a fast-paced retail barbershop environment. The role requires 2+ years of customer service experience, excellent communication, the ability to work evenings and weekends, and a team-focused mindset.

We offer health benefits, growth opportunities, and a friendly culture.

Qualifications

• 2+ years of customer service experience in the retail, hospitality, or related industries.
• Experience working in a fast-paced environment.
• Strong communication skills both over the phone and in person.
• Ability to work with a team and help others.

Responsibilities

• Answer phone calls and greet customers at the front desk.
• Schedule appointments and relay pricing information to clients.
• Upsell treatments or products when appropriate.
• Take messages for staff and maintain a positive, seamless shop environment.
• Assist with general cleaning duties as needed.

Skills

Customer service

Phone communication

Team collaboration

Time management

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we're hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host! Help keep the party going at our Denver, CO barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $18.85/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!