Full-Time Dental Front Desk: Patient Care & Scheduling

University Dental Associates Inc; Charlotte, Northern (NC, KY); Hybride; USD 32 000 - 42 000; Plein temps

Résumé du poste

University Dental Associates in Charlotte, NC is seeking a Patient Services Representative to be the face of the practice, greet patients, schedule and confirm appointments, verify insurance, and collect payments.

The ideal candidate delivers exceptional customer service, can manage multiple tasks at once, stays organized, and uses Office 365 to support front-desk workflows; join a supportive team dedicated to patient care.

Qualifications

• A minimum of six months in a similar job experience
• Exceptional customer/patient service skills
• Ability to manage multiple tasks as assigned throughout the day
• Strong organizational habits
• Proficiency with computer software, especially Office 365

Responsabilités

• Scheduling and confirming patient appointments
• Verifying insurance coverage
• Collecting payment for services
• Assisting in the completion of patient paperwork
• Presenting patient treatment plans
• Checking patients in and out of the office
• Conducting financial consultations with patients as prescribed by the provider

Connaissances

Customer service

Multitasking

Organizational skills

Office software proficiency

Outils

Office 365

Description du poste

University Dental Associates in Charlotte, NC is seeking a Patient Services Representative to be the face of the practice, greet patients, schedule and confirm appointments, verify insurance, and collect payments.

The ideal candidate delivers exceptional customer service, can manage multiple tasks at once, stays organized, and uses Office 365 to support front-desk workflows; join a supportive team dedicated to patient care.