Front Desk Patient Services Specialist – Patient Care

Heartland Dental; High Point (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

University Dental Associates (UDA) in High Point, NC is seeking a friendly Patient Services Representative to be the face of the practice, scheduling and confirming appointments, verifying insurance, and collecting payments in a fast-paced dental office.

You will assist with patient paperwork, present treatment plans, check patients in and out, and conduct financial consultations, requiring exceptional customer service, multitasking ability, strong organizational habits, and a professional,

Qualifications

• Minimum six months in a similar role or related experience.
• Exceptional customer/patient service skills.
• Ability to manage multiple tasks during the day.
• Strong organizational habits and attention to detail.
• Proficiency with computer software, especially Office 365.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance coverage for patients.
• Collect payments for services rendered.
• Assist with completing patient paperwork.
• Present patient treatment plans to patients.
• Check patients in and out of the office.
• Conduct financial consultations based on treatment needs.

Skills

Customer service

Multitasking

Organizational skills

Office 365

Tools

Office 365

Job description

University Dental Associates (UDA) in High Point, NC is seeking a friendly Patient Services Representative to be the face of the practice, scheduling and confirming appointments, verifying insurance, and collecting payments in a fast-paced dental office.

You will assist with patient paperwork, present treatment plans, check patients in and out, and conduct financial consultations, requiring exceptional customer service, multitasking ability, strong organizational habits, and a professional,