Dental Front Desk & Patient Experience Lead

Alliance Dentistry; Cary (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with match

Health/dental/vision

Flexible schedules

Job summary

Alliance Dentistry in Cary, NC is seeking a dynamic Front Desk receptionist to greet patients, answer phones, and coordinate the Doctor and Hygienist schedules, delivering a welcoming, efficient patient experience before every visit. Responsibilities include insurance verifications, submitting claims with attachments, assisting with billing questions, and following up on recare appointments.

The ideal candidate has 2–3 years of front desk experience, professional demeanor, and strong

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.

Responsibilities

• Greet patients and assist during office visit.
• Answer and manage phones.
• Schedule Doctor(s) and Hygienist appointments.
• Complete daily insurance verifications for all scheduled patients.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Phone skills

Multitasking

Interpersonal skills

Professionalism

Education

Associate's degree

Job description

Alliance Dentistry in Cary, NC is seeking a dynamic Front Desk receptionist to greet patients, answer phones, and coordinate the Doctor and Hygienist schedules, delivering a welcoming, efficient patient experience before every visit. Responsibilities include insurance verifications, submitting claims with attachments, assisting with billing questions, and following up on recare appointments.

The ideal candidate has 2–3 years of front desk experience, professional demeanor, and strong