Dental Front Desk Coordinator - Scheduling & Patient Care

Guardian Dentistry; Charlotte (NC); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

401k with matching

Health, dental, and vision plan

Life Insurance

Disability Insurance

Flexible Schedules

Job summary

Guardian Dentistry in Charlotte, NC is seeking a dynamic Front Desk professional to greet patients, manage phones, and schedule Doctor(s) and Hygienist appointments. You will verify insurance, assist with billing questions, and serve as the friendly face of the practice during visits and calls.

The role requires 2–3 years of experience, an Associate's degree, and strong communication skills to build trust with patients and coworkers.

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name and assist them during their visit.
• Serve as the face of the company, providing friendly service to patients and callers.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Experience 2-3 years

Associates Degree

Professionalism

Communication skills

Interpersonal skills

Education

Associates Degree preferred

Job description

Guardian Dentistry in Charlotte, NC is seeking a dynamic Front Desk professional to greet patients, manage phones, and schedule Doctor(s) and Hygienist appointments. You will verify insurance, assist with billing questions, and serve as the friendly face of the practice during visits and calls.

The role requires 2–3 years of experience, an Associate's degree, and strong communication skills to build trust with patients and coworkers.