Dental Patient Services Specialist

University Dental Associates; Charlotte (NC); On-site; USD 19,000 - 30,000; Full time

Job summary

University Dental Associates (UDA) is seeking a Patient Services Representative to join our team in Charlotte. This full-time role focuses on delivering exceptional patient experiences by handling appointments, insurance verifications, and financial discussions with patients.

As a PSR, you will manage multiple tasks, maintain strong organizational standards, and utilize Office 365 tools to support efficient operations in a fast-paced dental practice environment.

Qualifications

• Minimum six months in a similar role.
• Exceptional customer/patient service skills.
• Ability to manage multiple tasks throughout the day.
• Strong organizational habits.
• Proficiency with Office 365.

Responsibilities

• Scheduling and confirming patient appointments.
• Verifying insurance coverage.
• Collecting payment for services.
• Assisting in completion of patient paperwork.
• Presenting patient treatment plans.
• Checking patients in and out of the office.
• Conducting financial consultations with patients as prescribed by the provider.

Skills

Customer service

Multitasking

Organization

Office 365

Verbal communication

Job description

University Dental Associates (UDA) is seeking a Patient Services Representative to join our team in Charlotte. This full-time role focuses on delivering exceptional patient experiences by handling appointments, insurance verifications, and financial discussions with patients.

As a PSR, you will manage multiple tasks, maintain strong organizational standards, and utilize Office 365 tools to support efficient operations in a fast-paced dental practice environment.