Dental Front Desk Pro | Patient Concierge & Scheduling

Guardian Dentistry Partners; Charlotte (NC); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with company matching

Job summary

Guardian Dentistry Partners is looking for an experienced front desk receptionist to join our growing Charlotte office. You will greet patients by name, manage phones, verify insurance, schedule appointments, and assist with billing while delivering exceptional patient service.

The role requires a friendly, organized professional who can multitask in a fast-paced environment and contribute to a welcoming atmosphere for all patients and team members.

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients.
• Driven personality to strive to be the best in your profession and provide the best care for our patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Communication skills

Interpersonal skills

Multitasking

Education

Associate's Degree

Job description

Guardian Dentistry Partners is looking for an experienced front desk receptionist to join our growing Charlotte office. You will greet patients by name, manage phones, verify insurance, schedule appointments, and assist with billing while delivering exceptional patient service.

The role requires a friendly, organized professional who can multitask in a fast-paced environment and contribute to a welcoming atmosphere for all patients and team members.