Dental Front Desk & Patient Care Specialist

University Dental Associates Inc; High Point (NC); On-site; USD 1,791,000 - 2,480,000; Full time

Job summary

University Dental Associates Inc in High Point, NC is seeking a Patient Services Representative. You will be the face of the practice, handling scheduling, payments, and patient paperwork to ensure smooth patient flow and exceptional service.

The role emphasizes customer service, multitasking, and organizational skills, with strong proficiency in Office 365 helping you manage daily tasks and patient interactions within a busy dental office.

Qualifications

• Six months of similar experience or more.
• Excellent customer/patient service skills.
• Ability to manage multiple tasks throughout the day.
• Strong organizational habits and attention to detail.
• Proficiency with computer software, especially Office 365.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance coverage for services.
• Collect payments for services rendered.
• Assist with completing patient paperwork and forms.
• Present treatment plans to patients.
• Check patients in and out of the office.
• Conduct financial consultations as prescribed by the provider.

Skills

Exceptional customer/patient service

Multitasking

Organizational skills

Office 365

Job description

University Dental Associates Inc in High Point, NC is seeking a Patient Services Representative. You will be the face of the practice, handling scheduling, payments, and patient paperwork to ensure smooth patient flow and exceptional service.

The role emphasizes customer service, multitasking, and organizational skills, with strong proficiency in Office 365 helping you manage daily tasks and patient interactions within a busy dental office.