Front Desk Patient Services Specialist

University Dental Associates Inc; Raleigh, Northern (NC, KY); Hybrid; USD 34,000 - 46,000; Full time

Job summary

University Dental Associates (UDA) is seeking a Patient Services Representative to be the face of the practice, handling scheduling, payments, and paperwork while ensuring excellent patient care. The role requires at least six months in a similar position, strong customer service, and proficiency with Office 365.

Immediate full-time opening in Raleigh, NC, with a welcoming team and supportive environment. Join UDA and help patients navigate treatment plans, insurance, and check-in/out procedures

Qualifications

• Minimum six months in a similar role.
• Excellent customer/patient service skills.
• Ability to multitask and stay organized.
• Proficiency with Office 365 and basic computer skills.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance coverage for patients.
• Collect payments for services rendered.
• Assist with completion of patient paperwork.
• Present patient treatment plans to patients.
• Check patients in and out of the office.
• Conduct financial consultations based on treatment needs.

Skills

Customer service

Multitasking

Organizational skills

Office 365

Tools

Office 365

Job description

University Dental Associates (UDA) is seeking a Patient Services Representative to be the face of the practice, handling scheduling, payments, and paperwork while ensuring excellent patient care. The role requires at least six months in a similar position, strong customer service, and proficiency with Office 365.

Immediate full-time opening in Raleigh, NC, with a welcoming team and supportive environment. Join UDA and help patients navigate treatment plans, insurance, and check-in/out procedures