Full-Time Customer Service Specialist — Growth & Benefits

LoanMax Title Loans; Kansas City (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Benefits after 91 days

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, loan and payment management, and timely account communications.

The role emphasizes honest, respectful service, in-store interaction, and compliance with company policies and applicable laws, with full-time hours and opportunities for career growth.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills.
• Customer service experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain records.
• Make courtesy reminder calls as needed.
• Maintain compliance with policies and laws.

Skills

Communication skills

Detail-oriented

Education

High school diploma

Tools

Data entry

Computer skills

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, vehicle evaluations, loan and payment management, and timely account communications.

The role emphasizes honest, respectful service, in-store interaction, and compliance with company policies and applicable laws, with full-time hours and opportunities for career growth.