Customer Service Associate - Full-Time, Growth & Benefits

LoanMax Title Loans; Shawnee (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time schedule

Career growth opportunities

Medical, dental, vision, and other vol

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and existing customers with loan questions, vehicle evaluations, and payment processing.

You will maintain regular contact with customers, explain loan options, and ensure compliance with company policies. The role offers full-time hours, in-store scheduling, paid training, and benefits after the probation period.

Qualifications

• Must be able to work full-time schedule listed above.
• Excellent communication skills.
• Detail-oriented and organized.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication

Positive attitude

Detail-oriented

Organized

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and existing customers with loan questions, vehicle evaluations, and payment processing.

You will maintain regular contact with customers, explain loan options, and ensure compliance with company policies. The role offers full-time hours, in-store scheduling, paid training, and benefits after the probation period.