Full-Time Customer Service Rep — Growth & Benefits

LoanMax Title Loans; Atchison (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other day

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, evaluate vehicles, manage loans and payments, and maintain regular communication with customers about their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.

Customer Service Representatives are the heart of our business and play a critical role in delivering the honest,

Qualifications

• Must have strong communication skills and a positive, professional demeanor.
• Detail-oriented with good organizational abilities and accuracy.
• Experience with data entry or computer tasks is a plus.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication skills

Positive attitude

Detail-oriented

Strong work ethic

Education

High school diploma or equivalent

Tools

Computer basics

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with loan products, evaluate vehicles, manage loans and payments, and maintain regular communication with customers about their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.

Customer Service Representatives are the heart of our business and play a critical role in delivering the honest,