Customer Care Specialist — Growth & Paid Benefits

LoanMax Title Loans; Atchison (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision, and other vol

Options available beginning on the 91s

Job summary

LoanMax Title Loans is seeking a dedicated Customer Service Representative for our Lansing, KS location. You will assist potential borrowers and customers with loan products, evaluate vehicles, and manage loans and payments while maintaining regular communication with accounts.

The role emphasizes honest, respectful service, compliance with policies and laws, and a strong focus on customer satisfaction. A full-time schedule and supportive team environment are provided.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills.
• Full-time schedule availability.
• Previous customer service experience preferred but not required.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Communication skills

Positive attitude

Detail-oriented

Organized

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a dedicated Customer Service Representative for our Lansing, KS location. You will assist potential borrowers and customers with loan products, evaluate vehicles, and manage loans and payments while maintaining regular communication with accounts.

The role emphasizes honest, respectful service, compliance with policies and laws, and a strong focus on customer satisfaction. A full-time schedule and supportive team environment are provided.