In-Store Customer Care Specialist (Full-Time)

LoanMax Title Loans; Bonner Springs (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

6 paid holidays

Paid vacation

On-the-job training

Full-time schedule

Career growth

Health/dental/vision benefits after 91

Job summary

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist borrowers with loan products, vehicle evaluations, and payments. You will communicate with customers, manage accounts, and ensure policy compliance while delivering friendly service.

The role is full-time with a stable schedule and potential for career growth; benefits begin after the probationary period and include standard health options.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Education

High school diploma or equivalent

Previous customer service experience preferred

Computer and data entry experience preferred

Job description

LoanMax Title Loans in Lansing, KS is hiring a Customer Service Representative to assist borrowers with loan products, vehicle evaluations, and payments. You will communicate with customers, manage accounts, and ensure policy compliance while delivering friendly service.

The role is full-time with a stable schedule and potential for career growth; benefits begin after the probationary period and include standard health options.