Full-Time Collision Service Advisor — Superior CX

Better Collision Centers; Charleston (SC); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Better Collision Centers in Charleston, SC is seeking an estimator to join our busy collision repair shop. This on-site role focuses on accurately estimating drive-in and walk-in repairs, reviewing processes with customers, and ensuring DRP-compliant orders are processed smoothly.

The position requires attention to detail, strong communication, and the ability to manage documentation and post-repair updates.

Responsabilidades

• Estimate all drive-in appointments and walk-in customers and prepare repair plans
• Complete process review with customers
• Manage DRP compliant repair orders and obtain necessary authorizations
• Check in vehicle upon drop-off with customer
• Prepare and finalize documentation for customer packets (DRP, final invoice)
• Monitor post-repair plan communications and status updates
• Perform total loss administration as needed
• Deliver vehicle to customer after completion
• Adhere to Better Collision safety rules and standards
• Support team with ancillary duties (washing, cleaning, etc.)

Descripción del empleo

Better Collision Centers in Charleston, SC is seeking an estimator to join our busy collision repair shop. This on-site role focuses on accurately estimating drive-in and walk-in repairs, reviewing processes with customers, and ensuring DRP-compliant orders are processed smoothly.

The position requires attention to detail, strong communication, and the ability to manage documentation and post-repair updates.