Full-Time Call Center & Scheduling Specialist

Draftomat; Florida; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Paid training

Career development opportunities

Supportive team environment

Full-time position

Job summary

Draftomat is hiring a Call Center Representative to support customers with service inquiries, appointment scheduling, and account help. The role emphasizes clear communication and top-notch service in a fast-paced setting.

You will handle calls, verify schedules, provide updates, and maintain accurate records while collaborating with the scheduling team. This full-time position offers paid training, opportunities for career growth, and a supportive team environment.

Qualifications

• Excellent phone communication skills.
• Comfortable handling high call volumes.
• Basic computer and data entry skills.
• Strong organizational and multitasking abilities.
• Positive and professional attitude.

Responsibilities

• Handle inbound and outbound customer calls.
• Schedule and confirm landscaping service appointments.
• Provide customers with service information and updates.
• Maintain accurate records of customer interactions.
• Support office and scheduling teams with daily communication tasks.

Skills

Phone communication

High call volumes

Data entry

Organizational skills

Professional attitude

Tools

Basic computer skills

Job description

Draftomat is hiring a Call Center Representative to support customers with service inquiries, appointment scheduling, and account help. The role emphasizes clear communication and top-notch service in a fast-paced setting.

You will handle calls, verify schedules, provide updates, and maintain accurate records while collaborating with the scheduling team. This full-time position offers paid training, opportunities for career growth, and a supportive team environment.