Entry-Level Booking Assistant

Draftomat; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Pay: $18-24/hr

Paid training

Career growth

Team environment

Job summary

Draftomat seeks an organized, customer-focused Entry-Level Booking Assistant to support scheduling, communication, and daily admin tasks. Ideal for someone starting a career in customer support and office administration.

The role involves coordinating appointments, handling inquiries, and maintaining records within a collaborative office environment in Los Angeles.

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and customer service skills.
• Basic computer proficiency and data entry skills.
• Excellent organizational and multitasking abilities.
• Positive attitude and willingness to learn.

Responsibilities

• Schedule and confirm customer appointments for landscaping and maintenance services.
• Respond to customer inquiries by phone, email, and online requests.
• Update and maintain appointment calendars and customer records.
• Coordinate scheduling changes with operations and field teams.
• Assist with service confirmations and follow-up communications.
• Support office staff with general administrative duties.

Skills

Communication

Customer service

Data entry

Organization

Multitasking

Learning mindset

Education

High school diploma or equivalent

Job description

About Us

Draftomat provides professional landscaping and grounds maintenance services designed to keep outdoor spaces healthy, clean, and visually appealing. We are committed to delivering excellent customer service and efficient scheduling support.

Job Summary

We are looking for an organized and customer-focused Entry-Level Booking Assistant to support appointment scheduling, customer communication, and daily administrative operations. This role is ideal for someone seeking to start a career in customer support and office administration.

Key Responsibilities

• Schedule and confirm customer appointments for landscaping and maintenance services
• Respond to customer inquiries by phone, email, and online requests
• Update and maintain appointment calendars and customer records
• Coordinate scheduling changes with operations and field teams
• Assist with service confirmations and follow-up communications
• Support office staff with general administrative duties

Qualifications

• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Basic computer proficiency and data entry skills
• Excellent organizational and multitasking abilities
• Positive attitude and willingness to learn

Compensation & Benefits

• Pay: $18 - $24 per hour
• Full-time employment
• Paid training provided
• Career growth opportunities
• Supportive and collaborative work environment

Work Schedule

• Monday to Friday
• Standard business hours