Client Care & Scheduling Coordinator (Entry Level)

Draftomat; Los Angeles (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Pay: $18 - $28/hr

Full-time employment

Paid training provided

Advancement opportunities

Job summary

Draftomat is seeking an Entry Level Customer Service Assistant to support daily client communication, service scheduling, and office coordination in Los Angeles. This role is ideal for someone who enjoys helping customers and thriving in a fast-paced service environment.

We offer full-time stable employment with paid training and opportunities for advancement within the company. Prior customer service or administrative experience is preferred.

Qualifications

• Previous customer service or administrative experience preferred.
• Strong communication and interpersonal skills.
• Basic computer and scheduling software knowledge.
• Organized, dependable, and detail-oriented.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone, email, and office communication.
• Schedule landscaping and maintenance service appointments.
• Maintain accurate customer and scheduling records.
• Coordinate with field teams regarding daily service updates.
• Resolve customer concerns professionally and efficiently.
• Provide administrative support to office operations as needed.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking

Tools

Scheduling software

Job description

Draftomat is seeking an Entry Level Customer Service Assistant to support daily client communication, service scheduling, and office coordination in Los Angeles. This role is ideal for someone who enjoys helping customers and thriving in a fast-paced service environment.

We offer full-time stable employment with paid training and opportunities for advancement within the company. Prior customer service or administrative experience is preferred.