Fulfillment Specialist: Fast, Customer-Focused & Safety Certified

Lowe's Companies, Inc.; Abington (MA); Hybrid; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) with company match

Employee discounts

Tuition assistance

Job summary

Lowe's Companies, Inc. is hiring a part-time Fulfillment Associate in Massachusetts. You will pick, stage, inspect, and fulfill customer orders, ensuring accuracy and timely delivery while keeping work areas safe and organized.

You will assist customers, answer questions, validate orders, and connect customers with the right associates. The role requires basic computer skills and forklift certification, with a focus on safety and teamwork.

Qualifications

• 6 Months of Experience using a computer, inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Customer service

Teamwork

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is hiring a part-time Fulfillment Associate in Massachusetts. You will pick, stage, inspect, and fulfill customer orders, ensuring accuracy and timely delivery while keeping work areas safe and organized.

You will assist customers, answer questions, validate orders, and connect customers with the right associates. The role requires basic computer skills and forklift certification, with a focus on safety and teamwork.