Fulfillment Specialist: Fast, Accurate, Customer-First

Lowe's Companies, Inc.; Rockledge (PA); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is looking for a warehouse associate to pick, stage, inspect, and fulfill customer orders with accuracy and efficiency. You will operate powered equipment, help maintain inventory accuracy, and support store operations in a fast-paced home improvement environment.

The role emphasizes safety, teamwork, and excellent customer service. Certification for forklift and other equipment is required or must be obtained.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer use

Retail tech experience

Education

High School Diploma

Tools

Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is looking for a warehouse associate to pick, stage, inspect, and fulfill customer orders with accuracy and efficiency. You will operate powered equipment, help maintain inventory accuracy, and support store operations in a fast-paced home improvement environment.

The role emphasizes safety, teamwork, and excellent customer service. Certification for forklift and other equipment is required or must be obtained.