Fulfillment Specialist - Fast, Accurate Order Fulfillment

Lowe's Companies, Inc.; Hillsborough Township (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Retirement plan

Employee discount

Job summary

Lowe's is seeking a Customer Fulfillment Associate to accurately pick, stage, and fulfill customer orders while maintaining clean, safe staging areas. You will use retail tech to validate orders and assist customers by connecting them with the right associates when needed.

Certification in powered equipment is required or obtained after hire. A customer-first mindset and teamwork are essential in this role at Lowe's, a leading home improvement retailer.

Qualifications

• Proficient with basic computer input/output tasks.
• Experience using common retail tech such as smartphones and tablets.
• Customer service or product fulfillment experience preferred.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Basic Computer Skills

Retail Tech Proficiency

Customer Service Experience

Education

High School Diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's is seeking a Customer Fulfillment Associate to accurately pick, stage, and fulfill customer orders while maintaining clean, safe staging areas. You will use retail tech to validate orders and assist customers by connecting them with the right associates when needed.

Certification in powered equipment is required or obtained after hire. A customer-first mindset and teamwork are essential in this role at Lowe's, a leading home improvement retailer.